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Frequently asked questions
What is the return policy?
We accept returns within 14 days from the date the product is delivered.
How long will it take to get my product?
Processing Time
All orders are processed within 1–3 business days.
Shipping Time
Because we partner with global suppliers to offer the best prices, delivery typically takes:
South Africa: 7–15 business days
International orders: 7–20 business days
Tracking
You will receive a tracking number by email once your order has shipped.
Tracking updates may take 2–5 days to reflect.Processing Time
All orders are processed within 1–3 business days.
Shipping Time
Because we partner with global suppliers to offer the best prices, delivery typically takes:
South Africa: 7–15 business days
International orders: 7–20 business days
Tracking
You will receive a tracking number by email once your order has shipped.
Tracking updates may take 2–5 days to reflect.
Delays
Shipping times may be affected during:
Holidays
Customs inspections
High-volume seasons (Black Friday, Christmas)
Is this a legit store?
It has a clear Contact / About Us page — with a physical address, email (preferably with its own domain, not just a generic Gmail), and ideally a phone number.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.